Frequently Asked Questions
Everything you need to know about your Silayi Pret experience.
What is the typical delivery timeframe for an order?
For domestic orders, we typically deliver within 5-7 business days. International shipping may take 10-15 business days depending on the destination and customs processing.
How do I ensure I select the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it against our chart, as our 'Pret' collections are designed with a contemporary tailored fit.
What is your return and exchange policy?
We offer a 7-day return policy for unworn items with original tags attached. Please note that customized outfits or items purchased during clearance sales are not eligible for return.
Do you offer customization for your ready-to-wear collections?
While our Pret line is ready-to-wear, we offer minor alterations such as length adjustments for an additional fee. Please contact our support team via WhatsApp before placing your order.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, and net banking. Cash on Delivery (COD) is available for select pin codes within the country.
How should I care for my Silayi Pret garments?
To maintain the fabric quality and intricate detailing, we recommend dry cleaning only for our formal wear and gentle hand wash in cold water for our daily wear cottons.